ORDERS

Items that are in stock will be shipped from our Brooklyn, NY studio within 3 days in the order that the orders are received. If you need to confirm the availability of an item or in need of expedited shipping  please contact us before placing your order.

Some of our rings are sized to order.  

Please be advised that due to seasonal demands, orders may take longer than usual to prepare and carrier tracking may take up to 48 hours to transmit updates. 

We truly appreciate you for supporting our small business.  We are working on getting your items to you as quickly as possible. 

For customers located in the NYC, please contact us regarding delivery or pick-up from designated pick-up locations.

HOLIDAY DELIVERY

For domestic shipments using USPS First Class or Priority Mail, the last day to order for estimated arrival before December 25th will be December 15th, 2021. 

For DHL Express international shipping, the last day to order for estimated arrival before December 25th will be December 5th, 2021.

SHIPPING

Unfortunately, we are unable to ship to P.O. Boxes at this time.

DOMESTIC SHIPPING

We offer the following carrier services for domestic shipping:

USPS First Class Mail: Delivery in 5-7 business days approximately

USPS Priority Mail: Delivery in 2-3 business days approximately

FEDEX NEXT DAY: Allow at least 1 business day

Keep in mind that if you select NEXT DAY option you may not have the item the next day. 

INTERNATIONAL SHIPPING

Yes! We ship internationally.

LOCATIONS

We offer shipping to most global destinations. We are temporarily unable to ship only these locations:

• CIS Countries - Commonwealth of Independent States including:

Azerbaijan, Armenia, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Mongolia, Russia, Tajikistan, Turkmenistan, Uzbekistan and Ukraine.

We offer both USPS First Class International Mail and DHL Worldwide Express for service overseas. The estimated delivery time for USPS International mail is 10-14 business days, while DHL Express offers delivery in 3-7 business days. Please note, orders exceeding $500 in value as well as DHL shipping services will require signature upon delivery.

USPS estimates 10-14 business days for international delivery, we can not guarantee how long it will actually take for your item to arrive due to customs. Customs can be unpredictable and may take as long as five weeks to process a package. For delays, please contact your local customs office. We are unable to contact customs authorities on customer's behalf.

For timely delivery of your order, we recommend using DHL as your preferred shipping method.

*Delivery times are estimates. For questions regarding delays in transit, please contact the carrier service provider.

DUTIES & TAXES

Import duties and taxes are not included in the purchase price or shipping rate. Customers are responsible for any customs and duties fees that may be incurred.

Should you refuse to pay customs upon delivery of your package, your order will be returned to our studio and you will be issued a store credit in the amount of your order, less shipping redeemable on 

DELIVERY

All parcels are fully insured, however we are not responsible for any delays or loss in transit not covered by insurance.

We cannot guarantee reimbursement for stolen packages or un-retrieved packages that have been confirmed as delivered. Please ensure your delivery address is correct and secure. For claims regarding missing packages, please email us at within 45 days of placing your order.

We are not responsible for items not received due to an incorrect or an incomplete shipping address.